Privacy Policy

This Privacy Policy describes how Round Table Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and protects your personal information when you visit our website at roundtable-pizza.rest, place orders, participate in loyalty programs, or otherwise interact with our services. We are committed to protecting your privacy and handling your personal data in an open, transparent manner consistent with applicable United States federal and state privacy laws.

Please read this Privacy Policy carefully before using our website or providing us with any personal information. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

For questions or concerns regarding this Privacy Policy, you may contact us at any time using the contact details provided at the end of this document.

1. About Us

Round Table Pizza is a food service company operating in the United States. We provide pizza and related food products through our website, mobile platforms, in-store locations, and third-party delivery services. Our contact information is as follows:

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information we collect through the following channels:

• Our website located at roundtable-pizza.rest
• Online ordering systems and mobile applications
• In-store data collection at any of our physical locations
• Loyalty and rewards programs
• Email, text message, and phone communications
• Social media platforms and advertising networks
• Third-party delivery and marketplace platforms that facilitate our services
• Any other means by which you interact with Round Table Pizza

This policy does not apply to information collected by third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party services you access through links on our website.

3. Information We Collect

We collect several types of personal and non-personal information in connection with our services. The categories below describe what we collect and how we collect it.

3.1 Information You Provide Directly

When you interact with Round Table Pizza voluntarily, you may provide us with the following types of personal information:

• Identity Information: Full name, username, or display name
• Contact Information: Email address, mailing address, billing address, telephone number
• Account Credentials: Username, password, and security questions (stored in encrypted format)
• Order and Transaction Information: Items ordered, order history, special instructions, dietary preferences or restrictions you voluntarily share
• Payment Information: Credit or debit card numbers, expiration dates, billing addresses, and other financial data necessary to process transactions (note: full payment card details are processed by PCI-DSS compliant third-party payment processors and are not stored directly on our servers)
• Loyalty Program Information: Points balance, rewards history, membership tier, and preferences
• Communications: Content of messages, emails, chat logs, or survey responses you send to us
• Feedback and Reviews: Any ratings, reviews, comments, or testimonials you submit
• Promotional Participation Data: Information submitted in connection with contests, sweepstakes, or promotional campaigns

3.2 Information Collected Automatically

When you visit our website or use our digital platforms, we automatically collect certain information through cookies, web beacons, pixels, and similar tracking technologies:

• Device Information: IP address, device type (mobile, desktop, tablet), operating system and version, browser type and version, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, search queries entered, referring URLs, and exit pages
• Location Data: Approximate geographic location derived from IP address; precise GPS-based location if you grant permission on a mobile device for delivery or store-finder purposes
• Cookie Data: Identifiers stored in cookies and similar tracking files (see Section 9 for details on cookie use)
• Log Data: Server logs recording your requests, timestamps, and error reports
• Session Information: Cart contents, session tokens, and browsing patterns within our platform

3.3 Information from Third Parties

We may receive personal information about you from external sources, including:

• Third-Party Delivery Platforms: Information necessary to fulfill orders placed through services such as DoorDash, Uber Eats, Grubhub, or similar platforms
• Social Media Platforms: If you connect your social media account to our platform or interact with our social media pages, we may receive profile information as permitted by the platform's privacy settings
• Analytics Providers: Aggregated and de-identified usage data from analytics partners
• Advertising Partners: Information to improve ad targeting and measure advertising effectiveness
• Credit and Fraud Prevention Services: Data to help verify identity and prevent fraudulent transactions
• Publicly Available Sources: Publicly accessible databases, public records, or social media profiles

3.4 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued identification numbers, racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data unless expressly required for a specific purpose and disclosed to you at the point of collection. If you voluntarily disclose dietary restrictions or food allergy information for order customization purposes, this information is handled with heightened care and used solely to fulfill your order safely.

4. How We Use Your Information

Round Table Pizza uses the information we collect for the following purposes:

4.1 Service Provision and Order Fulfillment

• Processing, preparing, and delivering your food orders
• Creating and managing your online account
• Processing payments and refunds
• Sending order confirmations, receipts, and delivery status updates
• Providing customer support and resolving disputes or complaints
• Administering loyalty and rewards programs

4.2 Analytics and Service Improvement

• Analyzing how users interact with our website and services to identify areas for improvement
• Conducting market research and user surveys
• Developing new menu items, features, and promotions based on usage trends
• Testing and debugging technical features
• Generating internal reporting and business intelligence

4.3 Marketing and Communications

• Sending promotional emails, special offers, newsletters, and coupon codes (with your consent where required by law)
• Delivering targeted advertisements on our website, third-party websites, and social media platforms
• Personalizing content and offers based on your order history and preferences
• Conducting retargeting campaigns using cookies and advertising networks
• Sending transactional communications such as account notifications and security alerts

4.4 Legal and Safety Purposes

• Complying with applicable laws, regulations, and legal processes
• Enforcing our Terms of Service and other policies
• Detecting, preventing, and investigating fraud, security incidents, and other illegal or harmful activities
• Protecting the rights, property, and safety of Round Table Pizza, our customers, and the public
• Responding to law enforcement requests and court orders

4.5 Legal Basis for Processing

Where applicable under U.S. federal and state law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), our legal bases for processing your personal information include: fulfillment of a contract with you, compliance with legal obligations, our legitimate business interests (such as fraud prevention and service improvement), and your consent where explicitly provided and required.

5. Sharing Your Information with Third Parties

We do not sell your personal information in the traditional sense. However, as described below, we may share your personal information with certain third parties for business purposes. Under the CCPA/CPRA, certain data sharing with advertising partners may be considered a "sale" or "sharing" of personal information, and California residents have rights related to such activity (see Section 10).

5.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to facilitate our services on our behalf. These service providers are contractually obligated to use your information only for the specific purposes we authorize and to maintain appropriate security standards. Categories of service providers include:

• Payment Processors: Companies that process credit and debit card transactions securely
• Delivery and Logistics Partners: Third-party delivery services and drivers
• Cloud Hosting Providers: Providers of servers, storage, and infrastructure supporting our platform
• Email and SMS Marketing Platforms: Services that send promotional and transactional communications
• Analytics Providers: Companies such as Google Analytics that help us understand user behavior
• Customer Support Platforms: Help desk and live chat service providers
• Fraud Prevention Services: Companies that help detect and prevent fraudulent activity
• Advertising Networks: Platforms that deliver targeted advertisements on our behalf

5.2 Business Transfers

In the event that Round Table Pizza undergoes a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or uses of your personal information, and you will have the opportunity to exercise your rights under applicable law.

5.3 Legal Requirements and Protection of Rights

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Enforce our Terms of Service, including investigation of potential violations
• Detect, prevent, or address fraud, security, or technical issues
• Protect the rights, property, or safety of Round Table Pizza, our users, or the public as required or permitted by law

5.4 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other business purposes. We commit not to attempt to re-identify any de-identified data we share.

6. Data Security

Round Table Pizza takes the security of your personal information seriously and implements a range of technical, administrative, and physical security measures designed to protect your data against unauthorized access, disclosure, alteration, loss, or destruction.

6.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our servers is protected using Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption. Sensitive data such as passwords is stored using one-way cryptographic hashing.
• Access Controls: Access to personal data is restricted on a need-to-know basis. Employees and contractors with access to personal information are subject to confidentiality obligations.
• Payment Security: We comply with the Payment Card Industry Data Security Standard (PCI-DSS) for all payment processing activities. Full card numbers are not stored on our servers.
• Firewalls and Intrusion Detection: Our network infrastructure employs firewalls and intrusion detection systems to monitor and block unauthorized access attempts.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing of our systems and applications.
• Incident Response: We maintain a data breach response plan and will notify affected users and relevant authorities in the event of a security incident as required by applicable law, including applicable U.S. state data breach notification laws.

6.2 Your Responsibility

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately at [email protected] if you suspect unauthorized use of your account.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The specific retention periods depend on the nature of the data and the purpose for which it was collected:

When personal information is no longer needed for the purposes described above and no legal obligation requires its further retention, we will securely delete or anonymize it in accordance with our data retention procedures.

8. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13, and we do not direct our services to minors. Our practices are consistent with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506.

If you are a parent or legal guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.

We also encourage parents and guardians to monitor their children's online activities and to help enforce this policy by instructing their children never to provide personal information through our website or services without parental permission.

9. Cookies and Tracking Technologies

Round Table Pizza uses cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content and advertising.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including session management, shopping cart functionality, and security features. These cannot be disabled without affecting core site functionality.
• Performance and Analytics Cookies: Collect information about how visitors use our website, such as which pages are visited most often. This information is used to improve website performance and user experience. Examples include Google Analytics cookies.
• Functionality Cookies: Remember your preferences, such as your saved delivery address, language settings, and past order selections, to provide a more personalized experience.
• Targeting and Advertising Cookies: Used to deliver advertisements that are relevant to your interests, limit the number of times you see an ad, and measure the effectiveness of advertising campaigns. These may be set by our advertising partners.

9.2 Managing Cookie Preferences

You can manage your cookie preferences through our cookie consent banner displayed upon your first visit to our website. You may also configure your browser settings to refuse all or some browser cookies or to alert you when cookies are being set. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders online.

For more detailed information about how we use cookies and how you can manage your preferences, please refer to our full Cookie Policy, which is available on our website.

9.3 Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Currently, there is no universally accepted standard for how websites should respond to DNT signals. We do not currently alter our data collection and use practices in response to DNT signals. However, we respect the Global Privacy Control (GPC) signal for California residents as required under the CPRA.

10. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. Round Table Pizza is committed to honoring these rights in accordance with applicable U.S. federal and state privacy laws.

10.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Cal. Civ. Code §§ 1798.100 et seq.:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you over the past 12 months, including the categories of information, sources of collection, purposes for collection, and third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. You may exercise this right by clicking the "Do Not Sell or Share My Personal Information" link on our website or by submitting a request to us directly.
• Right to Limit Use of Sensitive Personal Information: Where we process sensitive personal information, you have the right to limit our use to those purposes necessary for providing the services you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. We will not deny goods or services, charge different prices, or provide a different quality of service based solely on your exercise of these rights.
• Right to Data Portability: You have the right to receive a copy of your personal information in a portable, readily usable format.

10.2 Rights for Residents of Other States

Residents of states including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), and other states with enacted comprehensive consumer privacy laws may have similar rights, including rights to access, deletion, correction, portability, and the right to opt out of targeted advertising and profiling. We will honor requests from residents of these states to the extent required by applicable law.

10.3 General Rights Available to All U.S. Users

• Right to Access: Request access to the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete personal information
• Right to Deletion: Request deletion of your personal information where no legal basis exists for continued processing
• Right to Opt Out of Marketing: Unsubscribe from promotional emails and text messages at any time using the unsubscribe link provided in communications or by contacting us directly

10.4 How to Submit a Privacy Rights Request

To exercise any of your privacy rights, please submit a request by:

• Email: [email protected] with the subject line "Privacy Rights Request"
• Website: Through the privacy request form available at roundtable-pizza.rest

To protect your privacy and security, we may need to verify your identity before processing your request. We will respond to verifiable requests within 45 days as required under the CCPA/CPRA, with a possible extension of an additional 45 days where necessary, with prior notice to you. We will respond to requests from residents of other states within the timeframes specified by applicable law.

You may also designate an authorized agent to submit a request on your behalf. We will require written proof of authorization and may verify your identity directly with you before processing the agent's request.

11. Marketing Communications and Opt-Out

We may send you promotional emails, text messages (SMS), and push notifications about our menu, special offers, new locations, loyalty program updates, and other news related to Round Table Pizza. We will only send you marketing communications where permitted by law or where you have provided consent.

11.1 Email Marketing

You can opt out of promotional email communications at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by contacting us at [email protected]. Please note that even if you opt out of marketing emails, we will continue to send you transactional and account-related messages (such as order confirmations and security alerts) as necessary for service delivery.

11.2 SMS and Text Messaging

If you have opted in to receive SMS marketing messages, you may opt out at any time by replying "STOP" to any text message we send you. Standard message and data rates may apply based on your mobile plan.

11.3 Targeted Advertising

You may opt out of interest-based advertising from participating companies through the Digital Advertising Alliance (DAA) opt-out tool at optout.aboutads.info or the Network Advertising Initiative (NAI) opt-out tool at optout.networkadvertising.org.

12. International Data Transfers

Round Table Pizza is based in the United States and primarily processes personal data within the United States. Our servers and service providers may be located in the United States or in other countries. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

Data protection laws in the United States and other countries may differ from those in your home country. By using our services, you consent to the transfer of your personal information to the United States and to any other country where we or our service providers operate, subject to the protections described in this Privacy Policy.

We take steps to ensure that any international transfers of personal data are conducted in accordance with applicable privacy laws and that appropriate safeguards are in place to protect your information, including through contractual data processing agreements with our service providers.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery applications, and other external services. These third-party sites have their own privacy policies that govern the collection and use of your personal information. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review the privacy policies of any external sites you visit through links on our website.

Our website may incorporate social media features such as Facebook Like buttons, Instagram widgets, and Google review integrations. These features may collect your IP address and information about the pages you visit, and they may set cookies. These features are governed by the privacy policies of the respective social media companies.

14. Applicable Laws and Regulatory Framework

Round Table Pizza's privacy practices are governed by and intended to comply with the following applicable U.S. laws and regulations:

• Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45: We adhere to the FTC's guidelines on fair and deceptive trade practices, including standards for consumer data privacy and security
• California Consumer Privacy Act (CCPA), Cal. Civ. Code §§ 1798.100–1798.199.100: As amended by the California Privacy Rights Act (CPRA), these laws provide California residents with specific rights regarding their personal information
• Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506: We do not knowingly collect personal information from children under 13
• CAN-SPAM Act, 15 U.S.C. §§ 7701–7713: Our email marketing practices comply with federal anti-spam regulations
• Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227: Our SMS and telephone marketing practices comply with federal regulations governing automated calls and text messages
• State-specific data breach notification laws: We comply with the applicable data breach notification requirements of U.S. states in which we operate
• State consumer privacy laws: Including but not limited to Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, and Texas TDPSA, where applicable

15. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with applicable regulatory authorities.

15.1 For California Residents

California residents may file complaints with the California Privacy Protection Agency (CPPA):

15.2 For All U.S. Consumers

Consumers across the United States may file complaints regarding unfair or deceptive business practices with the Federal Trade Commission (FTC):

15.3 State Attorneys General

You may also file a complaint with the Attorney General of your state of residence, who may have authority to investigate and enforce consumer privacy laws applicable in your state.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons. When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods:

• Posting a prominent notice on our website homepage
• Sending an email notification to the email address associated with your account
• Displaying an in-app notification or banner
• Updating the "Last Updated" date at the top of this Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any modifications, please discontinue use of our services and contact us to request deletion of your account and personal data.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to our privacy team. We are committed to resolving any privacy-related inquiries promptly and transparently.

When contacting us regarding a privacy rights request, please include your full name, the email address associated with your account (if applicable), your state of residence, and a clear description of your request. This will help us process your request more efficiently and verify your identity as required by applicable law.

We aim to acknowledge all privacy inquiries within 5 business days and to provide a full response within the timeframes required by applicable law.

This Privacy Policy was last updated on May 22, 2026, and is effective as of that date. All rights reserved. Round Table Pizza — roundtable-pizza.rest.